Saras Vedaa
Contact Support
We typically respond within 24 hours
Need help with your Kundli generation, payment issues, or have a question about our services? Our support team is here for you.
What to Include in Your Email
- Your registered email (used at the time of submission)
- Order ID or Payment ID (from Razorpay or confirmation email)
- Detailed description of your issue or question
- Screenshots if applicable
Common Topics We Help With
- Kundli not delivered within 24 hours
- Payment completed but no confirmation email
- Incorrect birth details submitted
- Coupon code not working
- PDF not opening or corrupted
- Re-sending kundli to alternate email
- Refund requests (see Refund Policy)
- Data deletion (see Data Deletion)
Response Times
Most queries are resolved within 24 hours. Complex issues involving payment reversals or technical problems may take 2-3 business days.